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At hamiltonmarc (XD) Experience Design Studio, we help businesses differentiate by providing value that cannot be commoditized—unique, memorable experiences. As a small XD studio, we are committed to assisting businesses of all sizes – from startups to large enterprises – improve their customer experiences through innovative design and strategic thinking.

Focus Areas

Retail

We create immersive and customer-centric retail experiences that blend physical and digital touchpoints. From store layouts to interactive displays, our designs enhance brand engagement, drive conversions, and foster loyalty by making every shopping moment seamless and memorable.

Digital Products

Our Digital Product Design service delivers innovative, user-focused solutions for apps, websites, and software platforms. We prioritize functionality, accessibility, and scalability, ensuring your digital products captivate users, meet their needs, and achieve your business objectives.

Service Design

We specialize in optimizing service experiences by aligning customer needs with operational efficiency. Through journey mapping and process improvement, we craft cohesive systems that elevate customer satisfaction and streamline service delivery across all touchpoints.

Entertainment

Our Entertainment Experience Design service brings stories to life through interactive and immersive experiences. From game interfaces to live events, we design captivating moments that engage audiences, inspire creativity, and create lasting emotional connections.

Healthcare

We design empathetic and accessible healthcare experiences prioritizing patient well-being and streamlining provider workflows. From telehealth platforms to in-clinic processes, our solutions improve care delivery and build trust in every interaction.

Services We Offer

My user experience services contribute to creating user-centered (UCD), effective, and enjoyable products. By offering these services, hamiltonmarc Design Studio can address various aspects of your design challenges and develop processes, that provide comprehensive solutions for your business and client needs.

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Research & Insights

User research to understand customer behaviors and expectations.

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Emotional & Sensory Design

Designing for how people feel when interacting with a product or service.

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Experience Mapping

Tools like customer journey maps, service blueprints, and ecosystem diagrams to visualize the user’s experience.

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Omni-Channel Integration

Ensuring experiences are consistent and connected across platforms (e.g., mobile, desktop, in-store, or on social media).

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Prototyping & Testing

Iterative design through wireframes, mockups, IA, and prototypes.

Clients

Here is a selection of our clients from over the years, demonstrating our history of providing practical solutions and achieving positive outcomes.

Ad Agencies and Marketing 
Biggs and Gilmore
Creative Marketing & Design Soultions

Automotive
Xpedex
Valeo
Mopar

Training and eLearning
TTI

Community Clubs
Port City Corvette Club of  Charleston

Sports and Entertainment
marcelluswiley.com
slash-10.com (Kordell Stewart)
dwightsmith.com
hinesward86.com
thebus36.com

Non-Profit
The Bus Stops Here Foundation
Messiah Baptist

Start Ups
Créme La Créme Weddings
Dokes Design Architecture
Bitwise Global
Quickcall Virtual Call Services
Other People Clothing (OPC)
Tax Trouble Help
Broadsword Solution-CMMI/Agile